Web.com provides a wide range of internet services that includes Web Hosting. While they heavily advertise their site building service, they also provide three Web Hosting plans that are both flexible and affordable. The business has been accredited with the BBB since 2005 and had a rating of A+. That says a lot about how they conduct their business. Take a glance Web.com Hosting review to find out more!
Aside from Web Hosting services, Web.com also provides online marketing services that allow website owners to get all they need from a single company. Small and medium size businesses love getting all their solutions from a single place. Unfortunately, this also means that the price might be too expensive in you are looking for a cheap hosting provider for your personal blog.
So, could Web.com be a solution for your web hosting needs? Keep reading our Web.com hosting review to find out!
- Free domain included
- Free site builder
- 99.9% uptime guarantee
- No live chat service
- Mobile optimization costs extra
Web.com Pricing & Plans
Web.com provides three Hosting plans that are affordable. The cheapest one is Essential Hosting and starts at $11.95 a month. It comes with 300 GB of disk space, unlimited data transfer, 25 FTP accounts, 10 email boxes, and free domain.
The plan that provides the best value is the Professional Hosting at $18.95 a month (based on monthly term). It comes with 500 GB of disk space, unlimited data transfer, 50 FTP accounts, 25 email boxes, and a free domain.
If you are looking for unlimited disk space, FTP accounts, and data transfer, get the Premium Hosting Plan for $36.95 a month. It also comes with a free domain. There is no setup or yearly contract fee. The longer the contract you get, the lower the rates will be. Plus, you can get online marketing services and other online services if your website is growing.
While we primarily examined their hosting plans, Web.com also has a multitude of site builder, marketing, and blogging solutions that can be combined with their web hosting.
Web.com provides both Linux and Windows Web Hosting services. They provide tools and features that help users build a website. Some of the features include FTP accounts, one click blogging platform, and support of popular programming languages such as JSP, PERL, Python, and PHP.
They provide unlimited data transfer; large amounts of storage space; and email storage. The storage space is adequate if your website gets around 400 unique visitors daily. Their hosting plans include a free domain, email, website builder tool, open source applications, and FTP accounts.
The domain is free for the first year only and will be renewed the next year at standard price. They also allow transfer of existing domain name. Users can instantly install a WordPress blog with a single click.
Web.com Speed and Reliability
A lot of shared Hosting providers overload their services that can lead to uptime and performance issues. This might also be a case for Web because there are customers who complain about sluggish loading times of their websites.
Server response times of Web are a bit less than the average time of shared Web Hosting providers, especially during peak hours. Web.com doesn’t provide information about their data center. They claim to use modern technology on their servers in order to keep them running at their maximum potential all the time. Downtime might not be a problem with Web, but loading time can be an issue.
Web.com claims a near-perfect uptime record, which they back up with a 99.9% uptime guarantee. It’s worth mentioning that this doesn’t include the downtime caused by events that are outside their control or made by third parties. That means they can blame others for the downtime in order to maintain their uptime record.
If you are looking to run an e-commerce site, Web.com has SSL certificates available starting at $24 a year.
Web.com Customer Service
Customer service is an important factor to consider when looking for a Hosting provider. Web.com provides technical customer service through email and phone. The service is available 24/7 and their representatives are experienced and professional. They are able to respond to issues right away. They try their best to find a solution to issues encountered by customers.
They could improve on their customer service by giving access to live chat, which is the most convenient method of getting support. At present, non-English native speakers can only get support effectively through email.
If you do sign up for one of Web.com’s hosting plans, you can enjoy a risk-free experience via a 30 day money-back guarantee.
Web.com Hosting Review Conclusion
- Free domain name
- Free site builder
I wasn’t so sure about
- No live chat service
- Mobile site optimization is extra
Web.com has enjoyed a A+ rating from the BBB, and for good reason. They have managed to sustain the rating by giving their clients what they need at the best price. There might be some bad reviews about their services, but a silent majority has nothing but praises for Web.com, and they have been with the company for a long time.
They clearly try to market their services towards small business and individuals who need marketing and hosting combined into one. If you find yourself fitting into one of these categories, take advantage of their 30 day money-back guarantee and give them a try today!