NetFirms.com is a web hosting provider that is ideal for small businesses. Even their marketing strategies are targeting business users. Its web hosting plans have been scaled down compared to packages from other web hosting providers. But despite this shortcoming, they have several qualities that make them worth a look. Keep reading our Netfirms hosting review to find out more!
NetFirms has been in the business for more than a decade now, and it handles more than 1.2 million websites across the globe. They claim to offer the lowest domain price on the market, but this is not the case. They do however, offer a multitude of free domains (up to 5 with their Business plan), which is excellent value.
There are other hosting providers who can provide cheaper website hosting. But if you are looking to start a WordPress blog at budget price then NetFirms might be the web hosting provider you are looking for. Keep reading our Netfirms hosting review to find out more!
- Free domain
- Free site templates
- Unlimited e-mail accounts
- .htaccess supported
- Month-to-month billing not available
- “Premium” customer service is extra
Netfirms Pricing & Plans
NetFirms is known to provide affordable hosting packages that give their customers good value for their money. They have three types of web hosting plans; The Plus Plan, The Advantage Plan and the Business Plan. It is important to remember that you can’t sign up or month-to-month billing, with the minimum term being one year.
Their Plus Plan is for people who are looking to start a personal WordPress blog without spending a lot. It costs $4.45 a month and includes unlimited storage, scalable bandwidth and a free domain name.
The Advantage Plan costs $8.99 a month and ideal for small businesses who want to start an online business. Two free domain names are included, along with up to 200 mySQL 5 databases and 100 FTP accounts.
The Business Plan costs $12.99 a month and provides small businesses flexibility and room for expansion. You get a free dedicated SSL certificate, five free domains, and Netfirms premium customer support.
All hosting plans also come with $100 worth of Google Adwords, $50 worth of Facebook Ads credit, $25 worth of Yahoo! and Bing Search credits and a free listing on Yellowpages.com. The free listing is important with Google’s Pigeon algorithm. It also makes it easier for people to find your services and products online.
Netfirms Speed and Reliability
Websites hosted on servers of NetFirms load fast because the hosting provider utilizes super fast connectivity of OC46 through MCI/Worldcom and Telus/Genuity. Their tier 1 high-quality bandwidth allows websites to load faster than average.
NetFirms provides daily server backups. This is perfect for bloggers and small businesses who update their websites every day. It prevents the accidental loss of data due to server malfunction or other reasons. It is good to know that the data is protected no matter what happens.
NetFirms doesn’t have an uptime guarantee, unlike other cheap hosting providers. But even without a guarantee, the company offers reliable hosting services. They use advanced technology to ensure that their servers are always online. They monitor the data center 24/7 and utilize real-time load balancing across their servers. These actions allow them to maintain good uptime rate, which is near perfect. If one of the servers goes down, the others will pick up where the downed server left off.
They utilize a centralized monitoring system to determine whether there are issues with the network and find a solution right away.
Netfirms has their own custom control panel that functions quite similarly to cPanel, vDeck, and other control panels, although we have our doubts as to whether it will be a user-friendly experience like the others.
For bloggers, they have easy access and quick installation of the WordPress platform. They also have other CMS features, such as Drupal, e107, Joomla, and Moodle. Newcomers to the web hosting business will also be happy to see a wide variety of site templates available to choose from.
Small businesses have the option to use ShopSite and osCommerce. NetFirms also offers forum, photo gallery, mailing list, project/utilities and Wiki features. The applications are installed through a single click.
They also provide security features such as Shared SSL certificates, Secure FTP access, .htaccess, and password protection.
Netfirms Customer Service
Customer support from NetFirms offers live chat, phone, and email support. There is also an extensive list of Tutorials and video guides, as well as a searchable knowledge base.
The company opted to outsource their support staff, which is not properly trained to handle issues concerning their hosting services. Some customers complained that customer server representatives can’t tell the exact problem when their websites go down and can only assure that the issue is being worked on by the hosting provider.
This is certainly worrying, as it seems to be better to check the company’s website for the knowledge base and video tutorials over relying on support.
Netfirms Hosting Review Conclusion
- Lots of free domains with certain plans
- Free site templates
- Unlimited e-mail accounts
I wasn’t so sure about
- No month-to-month pricing
- Customer service concerns
- No uptime guarantee
- Only shared hosting is available
Netfirms is similar to iPage (check out our review) and IPOWER (check out our review) in the sense that they offer extremely affordable shared hosting, but ultimately come up short when it comes to premium web hosting for your website.
The free domains included are quite impressive, especially the five (!) that are included with the Business plan. An included drag and drop builder and tons of free templates are also great if you are just getting started with hosting and want to design your own site.
Not sure if Netfirms hosting is for you? Try them out and take advantage of a 30 day money-back guarantee!