IX Web Hosting has been around for a long time now, and the company has managed to remain independent even if other web hosting providers have been acquired by larger companies. Their offer of a free dedicated IP and seven-day trial period make them one of the top hosting providers on the market today. Sounds appealing? Keep reading our IX Web Hosting review to find out more!
When IX Web Hosting was started in 1999, their server was located in a living room. Since then, the company has grown and currently has more than 100,000 customers. Their headquarters and data center are located in a single building in Columbus, Ohio.
The company strives to be a reliable and affordable web hosting provider. They have a well trained staff, and they operate their own data center that utilizes advanced equipment. They provide easy and fast hosting services that allow customers to setup a WordPress blog or small business website in just a couple of minutes after signing up for an account.
They also stand out for offering the ability to try out their services by installing a WordPress blog as a trial site. That way you can determine whether their server can handle the blog and how fast it loads. If you like what you see, and if you are looking for an affordable and reliable hosting, then there is no need to look further than IX Web Hosting.
- Seven-day trial
- Free dedicated IP
- Free site analytics tools
- Unlimited E-mail
- No cPanel for shared hosting customers
- Some concerns regarding availability and performance
IX Web Hosting Pricing & Plans
Almost all of the respectable web hosting providers have a 30 day money back guarantee and anytime money back guarantee but IX Web Hosting is one of the only ones that allow consumers free hosting for a week in order to tryout the services and see how it handles your web hosting requirements. They will not charge the credit charge until after the seven-day trial period. And if the client cancels before the end of the period, one will not be billed.
IX Web Hosting provides three Linux Hosting Plans and two Windows Hosting Plans. Its Linux Hosting Plans are Expert Plan, Unlimited Pro and Business Plus. Expert Plan costs as low as $3.95 a month that comes with a free domain and dedicated IP. Unlimited Pro costs $7.95 a month and comes with a 3 domains, dedicated IP, and 24/7 support. Business Plus also costs $7.95 a month with 2 domains and a dedicated IP.
For Windows hosting, consumers have a choice between Business Plus and Unlimited Pro. The Windows Business Plus plan is surprisingly cheaper than the Linux one at $4.50 a month. The Windows Unlimited Pro costs $9.95 a month. Windows hosting plans have the same features as the Linux one.
Those looking for increased resources and management will find IX Web Hosting’s Windows and Linux-based VPS plans might suit their needs, although they are a bit on the pricier side when comparing them to VPS providers such as inMotion or VPS.NET.
IX Web Hosting Features
Clients of IX Web Hosting are entitled to several features such as unlimited storage space, bandwidth and domains. They also have access to one-click installations while each client is provided with a free website builder and free domain registration.
Some of the features of web hosting plans from IX Web Hosting that make it standout from other web hosting providers are free dedicated IP address and 2,048 MB of memory. Other web hosting providers will make you pay a dedicated IP.
They also allow (non-shared hosting) clients to choose between cPanel and Plesk control center. They provide Windows-based and Linux-based web hosting services, which is especially great news for developers. Their web hosting plans are created to make sure that the clients will be able to get the best plan for their needs.
IX Web Hosting Speed and Reliability
IX Web Hosting guarantees that their servers have an uptime of 99.9 percent. They make sure that the websites are running all the time. They utilize advanced equipment to maintain the quality of their servers. They have a Tier 3 n +1 redundant data center in Columbus, Ohio that keeps websites on their server up with fewer service interruptions. That means that the data center has all the required factors to keep the uptime to a maximum and at the same time back up all their customers’ data.
If one of the power sources of the web server goes down, they will automatically transfer the power to another power source. If there are extended power outages, they have industrial diesel generators on standby that can run for 24 hours.
IX Web Hosting uses the best and advanced server technologies that ensure that their clients have the best web hosting services around. The company provides affordable, safe, and reliable services. They guarantee that their servers are up all the time and provide reliable services and great customer support services.
They have good features as well as easy to use products that are available due to the industry-grade equipment they utilize in their data center.
IX Web Hosting Interface
When it comes to managing your site, cPanel (or Plesk for Windows users) is the undisputed preference for most people, with a high level of usability and advanced features that make it stand out from other hosting interfaces. Unfortunately, IX Web Hosting doesn’t support cPanel for their standard shared hosting plans, rather relying on a somewhat clunky proprietary control panel that leaves much to be desired.
VPS and cloud customers can take comfort in being able to choose between cPanel and Plesk for an interface, while all hosting customers are given the option of using IX’s point-and-click site builder for an extra $5 a month.
If you are looking to start an e-commerce site, IX Web Hosting offers credit card processing and payment gateway services to make e-commerce easier while allowing your business to attract customers.
IX Web Hosting Customer Service
IX Web Hosting ensures that their customers have access to customer service around the clock. They provide 24/7 customer care from the company’ technical support team. They can be reached through phone, online chat, email, or a support ticket. Customers can also connect with the company through their Facebook, Twitter, YouTube and blog.
The company claims that their representatives are trained to deliver unique and personalized customer support. A customer is assigned with a personal representative the moment they sign up with the company. They also claim that their customer support is based in the United States and composed of native English speaking representatives. Their customer service representatives work alongside with the other employees to provide a more effective solution to issues with the services.
Not convinced by IX Web Hosting’s services? All hosting customers can take advantage of a 30-day money back guarantee in addition to the 7-day free trial that shared hosting plans receive.
IX Web Hosting Review Conclusion
- Free dedicated IP
- 7-day free trial
- Unlimited e-mail
I wasn’t so sure about
- Reliability and speeds
- No cPanel for shared hosting customers
In conclusion, while IX Web Hosting doesn’t do much to stand out among a crowded playing field, they offer a stable enough service to where they could be a solid, affordable option for your website. With free dedicated IPs, unlimited e-mail, and a seven day trial to boot, they might just be the right fit for your hosting needs.
Have you had any prior experiences with IX Web Hosting? What do you think of our IX Web Hosting review? Let us know in the comments below!