InterServer Review- Affordable Managed Hosting

Review of: InterServer
Hosting by:

Reviewed by:
On April 7, 2016
Last modified:August 10, 2016


Take a look at our InterServer review to see if the New Jersey based provider be the right choice for you with their fully managed VPS and dedicated plans.

Interserver has been part of the web hosting industry since 1999, with a focus on VPS solutions as well as hitting a relatively tight geographical niche with their New Jersey based data center. Keep reading our InterServer review to see if they might be the right choice for you!

  • ProsPROS
  • Free domain name
  • Lots of Windows hosting options
  • Free migration and weekly backups
  • ConsCONS
  • VPS plans don’t include a money back guarantee
  • No Windows control panel provided

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InterServer Pricing & Plans

InterServer focuses on offering affordable VPS solutions, but they also offer shared and dedicated hosting options as well, in addition to collocation services in their New Jersey data centers.

InterServer accepts all major credit cards as well as Paypal when it comes to payment options, and they also offer various discounts depending on the term of your plan.

Shared hosting comes managed in the form of a standard Linux plan, a WordPress hosting plan, and a Windows hosting option, although this will not come included with a control panel. All plans include unlimited storage, e-mail, mySQL databases, and bandwidth. Starting at $5 a month, these shared plans represent good value for those looking for fully managed shared hosting.

Interserver shared

VPS solutions is what InterServer focuses on, with the option of choosing between a Linux Cloud VPS (starting at $6 a month) or a Windows Cloud VPS ($10 a month). This includes a single core CPU, 1 GB RAM, 25 GB of storage, and 1 TB of bandwidth. InterServer also includes the option of adding “slices” to your VPS, which essentially doubles your resources and limits for the same price. It is important to note that InterServer does not offer a trial or money back guarantee on their VPS plans.

Interserver VPS

Dedicated servers are available starting at $59 a month, which is just a base price and allows you to completely customize your server to your liking. Dedicated servers come with no setup fees and fully managed solutions from InterServer’s in-house technicians.

Interserver dedicated

An option that might prove valuable to those on a tight schedule are InterServer’s “Quick Servers”, which are basically a mix between dedicated and cloud servers, which can be up and running in a heartbeat with a 20 minute setup time. These servers include the full resources and advantages of a dedicated server while KVM virtualization keeps everything in the cloud. Quick servers start at $80 a month, and include all the scalability and customization of a VPS or dedicated server.

Interserver quick

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InterServer Speed and Reliability

InterServer has been in the industry for over 17 years, and this shows with their dedication to only using enterprise level hardware to power their servers. InterServer also owns everything themselves when it comes to hardware, data centers, and even their own nationwide fiber network.

InterServer has two data centers in New Jersey, as well as a relatively new one in Los Angeles, meaning they have both coasts of the U.S covered depending on your site’s visitors. The New Jersey data centers are completely run by InterServer, while Los Angeles servers are rented out at a Equinixs IBX data center.

Interserver data center

InterServer has a pretty standard 99.9% up time guarantee, while a 100% power guarantee is also in place in the event of catastrophic power loss.

Interserver is a CloudFlare CDN optimized hosting partner, which means all their servers are specifically built and integrated with CloudFlare in mind, giving your site the many benefits of a content delivery network.

Interserver cloudflare

InterServer Interface & Security

InterServer’s Linux hosting plans come included with cPanel, while the Windows option is Plesk. Unfortunately, Windows VPS customers will have to purchase and install their own control panel, while Linux VPS users have the option of cPanel and Direct Admin.

Interserver control panel

Shared hosting customers can enjoy a stunning amount (416!) of 1 click installs, while VPS customers can also enjoy InterServer’s “Bread Basket” control panel, which gives you the quick and easy deployment of 100s of apps to your server.

Interserver Bread basket

InterServer protects their data centers with 24/7 on site security, multiple redundant power sources, and HVAC units to protect your server from any downtime.

If you are looking to setup an e-commerce site or just want to increase searching rankings, SSL certificates can be purchased and installed from InterServer’s main client area. InterServer’s SSL certificates are available starting at $19.95 a year for a AlphaSSL certificate.

Interserver SSL

InterServer Customer Service

InterServer offers 24/7 e-mail, ticket, and phone support, while a knowledge base, blog, and forum are additional community-based customer service options. The forum seems especially helpful with instant updates in regards to service outages, hardware upgrades, and patches.

Interserver ticket

To get a better idea of InterServer’s customer service, we gave their live chat a try at around 10 AM EST to see how fast they would respond and the kind of answers we would get. We were pleasantly surprised to receive a response in just three minutes, with the rep quickly answering our security-related question.

Interserver chat

Social media (in this case, Twitter) is full of praise regarding InterServer’s service, and even more surprising was the lack of any complaints regarding InterServer, which was impressive in and of itself.

Interserver tweet2 Interserver tweet1

If you still aren’t sure about InterServer as your next hosting provider, they do offer a industry-standard 30-day money back guarantee for shared hosting, although sadly enough they do not offer any sort of money back guarantee for their VPS or dedicated plans.

InterServer Review Conclusion

I liked

  • Free migration and weekly backups
  • Windows shared hosting plans
  • Free domain name
  • Quick server plans

I wasn’t so sure about

  • No control panel for Windows VPS plans

I hated

  • No money back guarantee for VPS or dedicated plans

While InterServer lacks some of the additional features some premium providers specialize in, they are still a formidable option, especially if you are looking for an affordable, U.S VPS provider.

Free migration and the absence of setup fees means you can quickly setup and deploy a VPS, while their Quick server plans are a potentially great option for developers looking to quickly start or stop projects.

Give InterServer a try and please,let us know your experiences with them, good or bad!

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Published on: April 7,2016.
Thomas Ujj is an expat/traveler and IT enthusiast with a passion for IT security and privacy. When he isn’t planning his next trip, he likes to take time to practice his Italian cooking as well as religiously watching Italian football team AS Roma.

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