It’s no surprising that most leading tech companies are from US. The country just has the right environment for tech startups and all kind of tech companies. The community and huge market also plays a big part.
From hundreds of hosting companies we have reviewed, many are based in US. This is not a surprise either. But this situation also poses a question – which firms in US are best for US-based customers?
In order to find answers for this question, we revisited many companies in our database and evaluate them. Our criteria are affordability, reliability, uptime guarantee, money back guarantee, reputation, and available range of services.
We really had a hard time picking out just 5 companies for this list. There are so many great hosting companies out there that we feel it will not be fair to the rest if we pick companies X Y Z. But then, a promise is a promise. We strive to bring you only the best with our lists.
So we added another criterion and began digging in WebHostingTalk and other sites. And we picked the companies with best personal attention from the management team (like reaching out to customers personally on those forums) and compliments from customers.
So here are 5 best hosting companies for US residents. Please note that the numbering here is pretty much arbitrary so #5 doesn’t mean it’s worst of this list. Check them out after the break.
Winner – Site5 – From $4.95/month
Site5 is one of the prominent US based hosting companies based in Denver, Colorado. The company is one of the very rare firms that have complete confidence in their own services. That’s the key reason behind very few innovative features and service offerings from Site5. Oh and they are also probably one of the few firms that have this level of confidence to offer a customer support Service Level Agreement. If a customer is not responded within 24 hours by the customer support department, his account will be credited as a token of apology.
We can gauge their commitment level by their uptime guarantee of 99.99%. This means, there is only a potential 1.01 minutes of downtime a week. The price plans are quite diverse and the customer can find the one of his choice as per his own requirements, needs and budget.
Their shared hosting plans start from $4.95 a month, which is a steal and even the highest priced plan will cost you only $11.95 a month. With every plan you subscribe, you are not going to worry about storage and bandwidth. First, there is unlimited disk space and data transfer facility. Secondly, the customers are given 45 days money back guarantee. In case a customer is not satisfied with the service, cancellation is just one step ahead without any complicated process of questions.
The efficiency and speed of their service can be estimated from the fact that they have 250 servers in 18 data centers located mostly in United States. Site5 hosts over 200,000 domains with makes it 800 domains per server. With their powerful hardware, we can safely say that they are not overselling.
Finally, if you want to get 100% uptime, subscribe to their cloud based hosting. The plan starts from $20 per month and comes with multiple value-added services like scaling and IP address.
2. Rose Hosting – From $3.95/month
Based in St. Louis, Missouri, Rose Hosting is the only company in hosting industry with rock solid promise and commitment on customer support. If you are wondering how awesome they are, just know this: they promise 5 minutes response time for any customer support queries, 365 x 24 x 7. Yes, they measure their customer support response time in minutes, not hours. No surprising why Global Peace Foundation and Chicago Tribune are their clients!
You can pick either Windows or Linux hosting plans from Rose Hosting, and they also provide VPS and dedicated servers. The lowest priced shared hosting plan will cost you only $3.95 a month and you can get 500MB of disk space and 20GB of data transfer limit. If you need more disk space and bandwidth then you can pay $24.95 a month and get yourself 8,000MB of disk space and 100GB of data transfer limit. That’s the highest shared hosting plan you can get.
For control panel, you can decide whether you would like to use cPanel/WHM or DirectAdmin. Another good thing about Rose Hosting is that, they backup entire data on weekly basis. We would love to see it upgraded to daily backup but for now, you will just have to perform your own daily backup. All hosting plans are covered by a 45 day money back guarantee so if you are not happy with their services, you can just ask for refund.
3. A Small Orange – From $35/year
Founded in Atlanta in 2003, A Small Orange is the company chosen by Lifehacker in their Best Personal Hosting Companies of 2012 by Lifehacker. It is not easy to be featured in any lists of Lifehacker, since it is always community voted and Lifehacker’s readers are really picky. Plus, A Small Orange is listed there together with other companies much bigger than them, which is a strong indicator of how good A Small Orange is. Those other companies are a lot bigger and more well known too.
There are several types of hosting services you can pick from, including shared hosting, VPS hosting, dedicated servers and cloud hosting. For shared hosting, the starting Tiny package costs just $35 a year and you will get 250MB storage along with 5GB of bandwidth. It is the most affordable plan and totally good enough for any kind of personal sites or small business sites. Then depending on file size of images, you may need more storage and bandwidth. Then the Small package will cost you $5 per month and it comes with 1GB storage along with 20GB bandwidth. $10, $20 and $30 per month packages will give you 5GB storage + 100GB bandwidth, 15GB storage + 300GB bandwidth and 25GB storage + 500GB bandwidth respectively. Sure, they are not unlimited. But they are strong indicators that A Small Orange doesn’t oversell.
With any hosting package, you will get unlimited email accounts, unlimited domains (except Tiny package), unlimited FTP accounts and unlimited parked domains. Oh and there is one thing we really like about A Small Orange, which is their daily backup feature. Good thing since many other web hosting companies usually rely on weekly backup. A lot can happen in that 7 days time! But we still recommend you to do your own backups too since it is easier to restore from your own. cPanel is included with all hosting plans. Softaculous one-click installer within cPanel will help you install other third party open source web apps like WordPress and Joomla.
A Small Orange offers 99.9% uptime guarantee. It is decent. but we wish they will improve it to 99.99%. There is 45 days money back guarantee (15 days more than industry standard) so you can always ask for a refund if you are not satisfied.
4. Little Oak Hosting – From $80/year
If you are looking for a hosting firm with start-up culture and family-oriented values, then Little Oak Hosting is the one for you. Founded in 2007 in Torrance, California (just outside of Los Angeles), the company retains its startup culture and family-oriented values. They never outsource, and all employees are based on Torrance. They even run their own data center there.
Little Oak Hosting is established since 2007 by a group of experienced designers and developers, and they are among rare breeds of hosting firms that offer 100% uptime SLA. Normally, only cloud hosting companies offer that kind of uptime. But Little Oak Hosting is more of traditional hosting firm, and from what we can gather, they really uphold their SLA. Even huge hosting firms like HostGator and Site5 only offer 99.99% at best so that is a surprise.
With total 400,000+ websites hosted on their servers, the company is by no means a small one. Oh and if there is any downtime, you get 10% of your monthly fee back for any consecutive period of ten minutes downtime Yup, that’s how much the company is confident about and committed to their service.
Currently, the starter shared hosting plan start from $80 a year (only annual payments are available). This plan comes with 5GB storage and 50GB data transfer, which is an indicator that they are not overselling. You can host unlimited websites with any plans, and you will receive $100 credit for AdWords and $25 for Yahoo adCenter so that you can try out paid traffic.
5. Eleven2 – From $4.95/month
Eleven2 is well loved here for so many reasons, and not overselling is one of them. If you are wondering how we know that, you can go take a look at their pricing plans, resources they are giving, numbers of websites they are now hosting and how many data centers they run. Now you can easily deduce that there is no way Eleven2 is overselling.
Second reason, perhaps the biggest one, of why we love Eleven2 is that they have four data centers in US, UK and Singapore. Now this is nothing new as many other hosting companies also run several data centers. But what Eleven2 does is that they let their customers choose which data center they want to host their sites on. This way, you can have your website in closest geographical location to your main target audience. By having a website physically close to people that will mainly visit the site, they will experience even better loading time. Speed is critical on the Web, after all.
Oh and even though they are running four data centers, they are currently a home for only 100,000+ websites. With the impressive and powerful hardware they are now running, it is obvious that they are not aggressively filling each servers with thousands of websites. This way, we are ensured that our website is not going to be competing with thousands of others for system resources on a single server.
Things we love about Eleven2 are not over yet. You see, we haven’t seen a lot of other companies so confident of their own services that they won’t hesitate to offer a 60 day money back guarantee for their shared hosting services. Yup, 60 days. It is not 30 days (which is industry standard), or even 45 days. So you can get refund easily within that 60 days if you are not satisfied with their services. No question asked. Simple as that.
There are three hosting plans to choose from. Lowest plan is priced at $4.95 a month and comes with 10GB disk space and 50GB bandwidth, and you can host up to 10 sites on it. The higher-tier plans come with additional storage, bandwidth and unlimited domains hosting. Highest tier plans will also give you free SSL and dedicated IP address, which cost $15 and $30 a month respectively.
Compiling this list has not been easy. There are so many great companies out there that it gave us a hard time for real. We believe we have chosen the companies that meet our criteria but they aren’t the only great firms. You can find out more by yourself too. Just use our hosting companies comparison tool.